Recently, there's been some controversy about the new Waterstones guidelines on author signings. Some stores have apparently been making authors feel less than welcome at these events.
So I must put it on record that today Hereford Waterstones made Christina Courtenay and me very welcome, offering us drinks and a really good in-store selling position, a signing table and some shop-window publicity. We were encouraged to chat to customers and offer them chocolates, too.
Since we're romantic novelists, the chocolates were hearts and Heroes - of course!
Thank you, Waterstones - and well done, Hereford, we love you.